discloses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have additional questions, want more information about our
privacy practices, or would like to make a complaint, please contact us by e-mail at
[email protected] or by mail using the details provided below:
Dalston's Soda Co, Dalston’s Soda Co, 33 Queen St, London EC4R 1AP, United Kingdom
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the
Site, and information necessary to process your purchases. We may also collect additional
information about an identifiable individual (including the information below) as “Personal
Information”. See the list below for more information about what Personal Information we collect
o Purpose of collection: to load the Site accurately for you, and to perform
analytics on Site usage to optimize our Site.
o Source of collection: Collected automatically when you access our Site using
cookies, log files, web beacons, tags, or pixels
o Disclosure for a business purpose: shared with our processor Shopify
o Personal Information collected: version of web browser, IP address, time zone,
cookie information, what sites or products you view, search terms, and how you
interact with the Site.
o Purpose of collection: to provide products or services to you to fulfill our
contract, to process your payment information, arrange for shipping, and provide
you with invoices and/or order confirmations, communicate with you, screen our
orders for potential risk or fraud, and when in line with the preferences you have
shared with us, provide you with information or advertising relating to our
products or services.
o Source of collection: collected from you.
o Disclosure for a business purpose: shared with our processor Shopify.
o Personal Information collected: name, billing address, shipping address,
payment information (including credit card numbers , email address, and phone number.
Customer support information
o Purpose of collection:
o Source of collection:
o Disclosure for a business purpose:
o Personal Information collected.
o Purpose of collection: to provide customer support.
o Source of collection: collected from you
o Disclosure for a business purpose:
o Personal Information collected:
The Site is not intended for individuals under the age of 18. We do not intentionally
collect Personal Information from children. If you are the parent or guardian and believe your
child has provided us with Personal Information, please contact us at the address above to
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and
fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses
your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations,
to respond to a subpoena, search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics to help us understand how our
customers use the Site. You can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out
of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about
your use of the Site, your purchases, and your interaction with our ads on other websites
with our advertising partners. We collect and share some of this information directly with
technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering
products for sale, processing payments, shipping and fulfillment of your order, and keeping you
up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the
European Economic Area (“EEA”), we process your personal information under the following
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our
records unless and until you ask us to erase this information. For more information on your right
of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a legal
effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise
significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not
have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This
blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This
blacklist persists for a small number of days.
If you are a resident of the EEA, you have the right to access the Personal Information we hold
about you, to port it to a new service, and to ask that your Personal Information be corrected,
updated, or erased. If you would like to exercise these rights, please contact us through the
contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING
ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]
Your Personal Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and the United States.
For more information on how data transfers comply with the GDPR, see Shopify’s GDPR
A cookie is a small amount of information that’s downloaded to your computer or device when
you visit our Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing experience better
by allowing the website to remember your actions and preferences (such as login and region
selection). This means you don’t have to re-enter this information each time you return to the site
or browse from one page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our
The length of time that a cookie remains on your computer or mobile device depends on whether
it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent
cookies last until they expire or are deleted. Most of the cookies we use are persistent and will
expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or
blocking cookies can negatively impact your user experience and parts of our website may no
longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or “Preferences”
menu. For more information on how to modify your browser settings or how to block, manage or
filter cookies can be found in your browser’s help file or through such sites
Additionally, please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise your rights or opt-out
of certain uses of your information by these parties, please follow the instructions in the
“Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do
Not Track” signals, we do not alter our data collection and usage practices when we detect such
a signal from your browser.
our practices or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail
using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority. You can contact your local data protection
authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/]